908-685-0382           info@ultimatexscaperooms.com

FAQ

What is an Escape Room?

An Escape Room is an immersive, interactive live-action game set in a specially themed environment. Groups of 2 to 8 people (family, friends or business colleagues) must work together to unlock objects, solve puzzles, and decipher codes to complete a specific Mission or Quest in order to escape before time runs out!

Can you tell me more about Ultimate Xscape Rooms?

 

 

Absolutely — we’d love to! Ultimate Xscape Rooms offers immersive custom-built escape room and mystery whodunnit games where YOU take the lead in your own adventure!

We are a bit different from regional and national escape room chains and franchise locations in several ways. First, we are an independent locally, family-owned & operated escape room venue. Second, we custom design and build our own escape rooms so our games are unique and one-of-a-kind! Third, our amazing team of Game Hosts places the highest priority on delivering a memorable, personalized game experience for each group of guests — whether you’re a seasoned game enthusiast or a first-timer!

We are incredibly honored that our independent venue received the coveted Tripadvisor 2023 TRAVELERS’ CHOICE Award. We could not have achieved this distinction without our incredible Guests – we truly appreciate you choosing us for your immersive game adventures and sharing your comments & feedback!

So a little more about us…we’re a husband-and-wife team who live in Somerset County, NJ. It’s probably no surprise that we’re serious nerds 🤓 and big fans of (you guessed it!) escape rooms as well as whodunnit mysteries, board games and puzzles of all kinds. (We’re seriously addicted to Wordle and *may* have a problem.) We’re also lifelong fans of the sci-fi and fantasy genres – books, films, and TV series!

When conceptualizing and building out our rooms, we love to put our combined backgrounds to use: electrical engineering and immersive entertainment (Disney Parks & Resorts). We’re passionate about creating unique, engaging storylines and themed environments for our guests to experience in person.

Will I be playing with other participants?

All our rooms are private experiences! Your group (only you and the people you come with) will have the room exclusively to yourselves for the duration of your game. Because our rooms are private, when you book the game online, it will close out and show as “full” but you can add more people at the door when you arrive (up to the room maximum).
If you have more than 8 (eight) people in your group, please email or call us in advance of when you’d like to come so we can best accommodate you. 

How can I book a game?

It’s easy to book your private escape room experience! Simply click on the BOOK NOW button to view availability of our weekend games (Friday 4pm through Sunday) and book using our secure encrypted online reservation system. We accept all major credit cards: Visa, Master Card, American Express and Discover. (We are a cashless venue.) If you would like to book the whodunnit detective game (The Mysterious Case of Dr. Mortis), please call us for availability.

Booking in advance is highly recommended to guarantee your first choice of room theme, date and time slot. Walk-in groups are accommodated based solely on availability. Please reach out to our team at 908-685-0382 if you need assistance with the booking process or have specific questions not found on our FAQ page.

Are there any age restrictions?

ESCAPE ROOMS (Dragon Castle & Edison’s Secret Laboratory): Ages 10 & up
WHODUNNIT DETECTIVE GAME (The Mysterious Case of Dr. Mortis): Ages 8 & up
ALL ROOMS: An adult must participate with anyone who is 14 or younger.

Do I need a reservation?

We highly recommend booking online in advance via our secure encrypted reservation system. Booking ahead guarantees your private game experience and locks in your preferred game, date and time slot. We are happy to accommodate walk-ins based on availability, but cannot guarantee that any of our rooms will be available if you arrive without a reservation.
Corporate team building events are custom bookings and can be scheduled by reaching out to our Events Manager at info@ultimatexscaperooms.com.

Can I add more people to my booked game?

  • Because all our rooms are private, when you book the room online it will close out and show as “full” but you can add more people at the door when you arrive (up to the game maximum).
  • Groups of 9-16 people can reserve two escape rooms (generally, 8 people per game) that are offered 30 minutes apart in start time as shown on our online reservation calendar. We have a set schedule on weekends (Friday 4pm through Sunday evening) and are unable to accommodate custom start times. If you’d like to guarantee starting at exactly the same time, we recommend booking the first two game time slots of the day: on FRIDAY, the 5:00pm Edison’s Laboratory and the 5:30pm Dragon Castle games; on SATURDAY or SUNDAY, the 11:00am Edison’s Laboratory and the 11:30am Dragon Castle games.
  • Groups of 17+ people, please email or call us in advance to discuss additional scheduling options so we can best accommodate your group. 

Can I reschedule?

Weekend Games (Friday afternoon through Sunday):
We can reschedule games up to 24 hours before the start time of your original reservation. No adjustments can be made for any booked guests who arrive late or no-show.

Corporate Team Building Events (weekdays):
As team building events are custom-scheduled based on your requested date and time and we make our venue available exclusively for your group, team building events can be rescheduled with a minimum notice of 5 business days. No adjustments can be made for any booked guests who arrive late or no-show.

Will we actually be *locked* inside a room?!

Nope. You won’t need to find a key or get a code to unlock the door. Instead, your team will be challenged to complete a specific mission or quest in order to “escape” the room. You can exit the room if necessary, but hopefully you’ll be so focused on the game that the very notion of leaving prematurely won’t even cross your mind!

How early should I arrive for my game?

Please plan to arrive at the start time of your reservation to check in and receive an orientation. If your group arrives late, we may not be able to accommodate you.
No refunds or credit will be issued for late arrivals, missed games or any member of your party who is a no-show. We strongly recommend allowing ample time for traffic and parking. Please visit the DIRECTIONS/PARKING/CONTACT US page of this website for details on the closest parking to our venue.

How can I schedule a corporate team building event?

We host private team building events on weekdays (Monday-Friday) for corporations, local businesses and non-profit organizations by advance reservation. These custom events are scheduled directly with us (rather than via our online booking system) based on your team’s preference for day and time (subject to availability). If you are interested in scheduling a team building event or would like more information, please reach out to our Events Manager at info@ultimatexscaperooms.com.
Our immersive, interactive escape rooms offer a unique challenge for your team and encourage cooperation, communication and collaboration among colleagues, helping to establish or solidify work relationships. We have hosted private team building events for Johnson & Johnson, Home Depot, ExxonMobil, Merck & Co, Sanofi, Chubb, Hackensack Meridian Health, Rutgers University and many others.

 

How can I book a birthday celebration?

IF YOU ARE INTERESTED IN BOOKING AN ESCAPE ROOM GAME OR A WHODUNNIT DETECTIVE GAME FOR A BIRTHDAY CELEBRATION, PLEASE READ THE FOLLOWING INFORMATION:

  • There is a minimum age requirement for our games. Escape Rooms: All attendees (including siblings) must be at least TEN (10) years old at the time of the event. Whodunnit Detective Game: Minimum age is EIGHT (8) years old. 
  • Children age 14 and younger must be accompanied by a participating adult inside the room.
  • Your group will enjoy a private game experience and have a dedicated Game Host who will closely monitor your progress from our Control Room via closed circuit audio & video and provide strategic Hints (when requested). 
  • If you do not have a confirmed guest headcount yet, you can still secure your preferred date, room theme and game start time by booking now for the minimum of 2 people. Additional guests can be added at the door up to the game maximum (shown in the room descriptions here on our website). Our games can be booked as far out as 2 months in advance. You can conveniently book your private game experience via our secure (encrypted) online reservation system (showing real-time availability). Simply visit the BOOK NOW page by clicking on the button or using the navigation menu.
  • Because all our rooms are private, when you book the room online it will close out and show as “full” but you can add more people at the door when you arrive (up to the game maximum).
  • Groups of 9-16 people can reserve two escape rooms (generally, 8 people per game) that are offered 30 minutes apart in start time as shown on our online reservation calendar. We have a set schedule on weekends (Friday 4pm through Sunday) and are unable to accommodate custom start times. If you’d like to guarantee starting at exactly the same time, we recommend booking the first two game time slots of the day: on FRIDAY, the 5:00pm Edison’s Laboratory and the 5:30pm Dragon Castle games; on SATURDAY or SUNDAY, the 11:00am Edison’s Laboratory and the 11:30am Dragon Castle games.
  • We do not offer a party room/area for serving food and drinks because we are centrally located in Downtown Somerville just steps away from an amazing variety of dining options including casual and fine dining, pizzerias, and artisan sweet shops! Thanks to our convenient location, it’s very easy to combine your birthday game experience with a celebratory meal or delectable dessert! We are always happy to help you find the perfect dining spot in town for your celebration – simply email us your party size and food/cuisine preferences and we’ll get back to you with our specific recommendations!

Where can I park?

Please visit the Directions/Parking/Contact Us page of this website to view an interactive Parking Map of the Downtown Somerville district.
There are several municipal parking lots located within the downtown core district:
    • All municipal lots have multi-space pay stations that accept coins, bills or credit cards
    • The credit card minimum is 1 hour
    • Pay for your entire visit before leaving the lot
    • Rates: $.50/hr in Lot 7, $.75/hr in Lots 1, 2, and 6, and $1.00/hr in Lot 4
    • All lots are enforced Monday to Saturday from 9:00am to 8:00pm, with the exception of Lot 7, which is free on Saturdays

There is also on-street metered parking located along Main Street and a few side streets:

    • All meters accept coins or credit card
    • The credit card minimum is 1 hour
    • All meters offer a maximum stay of 3 hours
    • Rate: $1.00 per hour
    • Availability can be very limited, particularly on Friday and Saturday evenings

There are four designated handicapped parking spots across the street from our building. Please be sure you have the proper license plate or a valid (unexpired) hang tag if parking in one of these spots. 

Is your venue handicapped accessible?

Absolutely! We take great pride in ensuring that our venue is inclusive and accessible to guests who use canes, walkers, manual and electric wheelchairs or other assistive devices. Please note, however, that larger motorized scooters (ECVs) cannot be accommodated. We have a private elevator that runs between our street-level lobby entrance and our second floor where our reception area and escape rooms are located. Our restrooms are ADA-compliant and fully handicapped accessible. There are four designated handicapped parking spots across the street from our building.

Can you recommend a place for lunch or dinner (or just drinks or coffee & dessert)?

Absolutely! The Downtown Somerville district boasts an amazing variety of both casual and fine dining establishments – thanks to our venue’s central location, all are conveniently located within a short walking distance! We are locals and love to make recommendations for the best places for YOUR group (preferred cuisine, atmosphere, dietary preferences/restrictions).

 

Can we bring food and drinks into the game?

No food or drinks can be taken in the game rooms. Alcohol is strictly prohibited on our premises. Our interactive games require you to engage your cognitive skills and to remain alert and focused. Anyone arriving visibly intoxicated will be denied admission. Guests who fail to follow the rules will be removed from the room and refunds/credits will not be provided. 

Will you donate to our fundraising event?

We prioritize supporting non-profit organizations serving the local area: Somerville, Raritan, Hillsborough and Bridgewater. When possible, we also consider donation requests from non-profits operating within the greater Somerset and Hunterdon County area. Donations for fundraising events (Tricky Trays, auctions, etc.) will be in the form of a UXR Gift Certificate. (As an independent, family-owned small business, we have limited resources and therefore are unable to fulfill requests to purchase ad space or event sponsorships.) If your non-profit organization is interested in holding a fundraising event at our venue, please contact us via email or phone.

Guidelines for Donation Requests ~ All email or snail mail requests for UXR Gift Certificate donations must include the following information: the soliciting organization’s official name and full mailing address, Tax ID#, type of fundraising event (date and description), and contact person’s name and email address. Please understand that we are a local small business – we simply do not have the extra staff or time to fill out donor forms as we receive an overwhelming number of donation requests for Spring and Fall fundraising events each year.

Join Our Team!

We are looking for enthusiastic, reliable people who are committed to delivering a memorable guest experience!
Weekend availability is required. Part-time schedules are flexible and range from 5-20 hours per week. Training will be provided.
Student applicants: you must be able to work during the school year and during school breaks.
We offer flexible schedules, venue discounts, competitive pay, opportunities for growth, and a fun & creative work environment.
If you are interested in joining our awesome team, please complete our online application for consideration: https://www.jotform.com/form/232437193413049

CONTACT

1 West Main Street
2nd Floor
Somerville, NJ 08876
info@ultimatexscaperooms.com

Ultimate Xscape Rooms © 2025. All rights reserved.