Your privacy
Privacy Policy
How Ultimate Xscape Rooms collects, uses and protects your information.
Overview
Ultimate Xscape Rooms (“we,” “us”) respects your privacy. This policy explains what information we collect when you visit our website or book a game, how we use it, and the choices you have.
Information we collect
When you book or contact us, we may collect your name, email address, phone number, and booking details. When you use our website, we may automatically collect standard technical data such as your browser type, device, and pages visited, through cookies and similar tools.
How we use your information
We use your information to take and manage bookings, respond to inquiries, process payments through our booking provider, send booking confirmations and service updates, and improve our website and experiences. We do not sell your personal information.
Payments
Payments are processed by our third-party booking and payment providers. We do not store full payment-card details on our servers.
Sharing
We share information only with service providers that help us operate (such as our booking, payment and email tools), or where required by law.
Your choices
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails at any time using the unsubscribe link.
Cookies
Our website uses cookies. For details, see our Cookie Policy.
Contact
Questions about this policy? Email info@ultimatexscaperooms.com or call 908-685-0382. Ultimate Xscape Rooms, 1 West Main Street, 2nd Floor, Somerville, NJ 08876.